Essbase Applications are Hanging or Crashing (Ver 11.1.2.2)


Essbase applications are hanging/crashing which then hangs the Essbase Agent. No users can login when this occurs. At times a partial xcp is generated.
This issue may be due to a low java heap size and/or the application became hung up on the generation of the xcp.

In certain cases, making the following changes has resolved the application crashes and Essbase Agent hangs.

1. Increase the ESS_JVM_OPTION setting for heap size to 2048. This can be done in the $MIDDLEWARE_HOME/user_projects/epmsystem1/config/OPMN/opmn/opmn.xml file. Locate the following line and increase the -Xmx setting:

From:

<variable id=”ESS_JVM_OPTION1″ value=”-Xmx256M”/>
To:

<variable id=”ESS_JVM_OPTION1″ value=”-Xmx2048M”/>
2. Turn off the the generation of an xcp and create a core dump instead. Add the following two lines to the $MIDDLEWARE_HOME/user_projects/epmsystem1/EssbaseServer/essbaseserver1/bin/essbase.cfg file:

CRASHDUMP TRUE
EXCEPTION_LEVEL 2
3. Restart Essbase for the settings to take effect.

let me know in case of any questions.

Thanks,
~KKT~

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s