Hyperion FDM Error: “An Error Occurred Logging on to the System- Security Authentication Failure” For All Users Except Admin

When logging into an upgraded Financial Data Quality (FDM) application the following error occurs:

Error: An error occurred logging on to the system- Security authentication failure

The issue occurs for all users except “admin”

This is mainly due to password expiration setting was enabled in Shared Services for the MSAD directory configuration.

Remove the password expiration setting in Shared Services. This can be found in the MSAD configuration under Advanced Settings:

1. Login to Shared Services as Admin
2. Choose Administration > Configure User Directories
3. Click the radio button next to the MSAD provider and choose to edit the provider
4. Click on the second tab and view the advanced settings. Uncheck the “Password Expiration” option and save



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