When trying to access the Job Console via Smart View Error “4” is displayed.
HSP_JOB_STATUS table contains records with error 4. The Job status is being picked up from the HSP_JOB_STATUS table .
Check records with RUN_STATUS as 4 in HSP_JOB_STATUS table in the Planning application schema. If there are records with status code 4, please delete those records. Re-start Planning server and check the scenario.