Hyperion Financial Management (HFM) – Usage of JOM API “VALIDATECUSTOMMEMBERS” Produces “Socket Connection Error”


This is to tuning of HFM for those who have customizations and use the JOM API “VALIDATECUSTOMMEMBERS.”

If this API is called from the customer’s customization program too frequently (for example: 2-3 times a second) repeatedly, then you will encounter a “Socket Connection Error“.

Please note that HFM as a product will not encounter it; but when FDMEE calls our API (or a customer writes custom code that calls our JOM APIs), the users should be aware of this and make the recommended updates to the registry.

In order to avoid the error, please apply the following registry settings. A restart is required.

  • [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters]

“MaxUserPort”=dword:0000fffe

  • [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters

Value Name: TcpTimedWaitDelay
Value Type: DWORD
Data: 30 (decimal)

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