FDM Error – Unable to create Load Balance Manager object Error=cannot create activex componenent


When accessing FDM via the web, the following error message is returned:

Unable to Create Load Balance Manager Object!
When launching the FDM Load Balance Server Configuration and attempting to update with the service account password receive error message:

“Unable to create Load Balance Manager object!
Please verify that the user name, password, and domain are correct
Error=Cannot create ActiveX component.”

The software is unable to create the FDM Load Balance Manager DCOM object and results in the error.

This error message is caused by one of three items:

1) The Account entered in the Load Balance Config has been locked out
2) The Id/Pwd entered into the load balance configuration is invalid
3) There is an invalid id set in the Security Tab of the Load Balance Manager DCOM object.

Any of these items would result in being unable to create the Active X component necessary.

Reset Identity and Security on FDM Load Balance Server DCOM object

Perform the following:

1) Choose Start/Run and type Dcomcnfg
2) Expand Component Services\Computers\My Computer\Dcom Config and locate the object {E652643D-6CC1-48AC-915D-01842B04F292}
3) Right-click on this item and choose “Properties” and click on the “Security” tab
4) Click the “Edit” button and remove all users/groups and click OK, then set the radio button to “Use Default”
5) Click the “Edit” button under Access Permissions and remove all users/groups and click OK, and set the radio button to “Use Default”
6) Click on the “Identity” tab and remove the ID in the “This User” field and set the radio button to “The Launching User” and click “Apply” and “OK”
7) Re-launch the FDM Load Balance Config and reset the service account, application servers, and MSAD Configuration.

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